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Friday 19 June 2015

Frequently asked Questions About Facebook Advertising



1) Which of these statements is true when it comes to Facebook’s Cover Photo?
a. Covers can’t be deceptive, misleading, or infringe on anyone else’s copyright.
b. The text on the cover photo must be less than 20%
c. You cannot use call-to-actions in the cover photo
Answer: A

Last year Facebook removed all of their cover photo guidelines except that the covers cannot be deceptive or misleading. All else goes!

2) What is Facebook engagement?
a) When someone views your page
b) When someone views your post
c) When someone likes, comments or shares your content
Answer: C

Engagement is key to generating more views of your content. Facebook decides if the content that you posted is worthy, by the amount of engagement it receives. The more engagement you have, the more people will see your post; so make it a good one!

3) Which of the following is NOT an audience characteristic that can be used to define your target audience for a Facebook Ad?
a) Location
b) Shoe size
c) Political Affiliation
Answer: C

Facebook allows you to target your ads to a very select group using many different demographics including location, interests, previous Facebook activity, and much more.

4) Your ad on Facebook will be approved if…?
a) it invites people to buy beer at your store
b) it leads to a landing page with a pop-up
c) it uses a “before and after” image
Answer: A.

Ads may not lead to websites with a pop-up or pop-under, and they may not contain “before and after” images. Full details on the policies.

5) How do you optimize your facebook ad to get the lowest cost per like?
a) use broad keywords
b) use specific keywords
c) use the categories they provide
Answer: B

The more specific your keywords are, the less the cost per like will be. For example, instead of using the keyword “dessert,” use the keyword “pecan pie.” By making your keywords specific and by using an extensive amount of them you will find your cost per “like” will drop significantly.

6) Which Facebook metric is most important for figuring out how many people see your content?
A) Number of Likes
B) Number of Shares and Comments
C) Organic Reach
Answer: C

Organic Reach tells you how many people your content is reaching, while the other two numbers tell you how many people are engaging with your content. They are related, but separate, measurements.

7) What type of Facebook post typically receives the most actions/engagement from fans?
a) Links
b) Images/Photos
C) Video
Answer: B

Images/Photos generally receive the most actions or engagement from fans. This is especially true with Facebook’s layout changes that add emphasis on high quality images.

8) When is the most effective time to post for maximum engagement?
a) Monday afternoon
b) Wednesday morning
c) Thursday evening
Answer: C

Facebook shows a dramatic spike in engagement on Thursday evenings.

9) What are the proper dimensions for a picture to be optimized on a Facebook status?
a) 851 x 315
b) 403 x 403
c) 800 x 1200
Answer: B

10) What are the three primary factors that EdgeRank (Facebook’s algorithm) consists of?
a) Time Decay, Number of Characters, Affinity
b) Affinity, Weight, Time Decay
c) Number or Characters, Likes, Images
Answer: A

The Time Decay factor is based on how long ago the edge (an action taken on Facebook) was created. So the older an edge the worst it ranks…

Affinity simply means how engaged the follower is with your page. Do they comment on your posts, like your photos, etc.? The more a follower interacts with your page, the higher you rank in the Affinity metric.

1) Facebook posts with images have better reach and engagement than those that are text only. True or false?
a) True
b) False
Answer: A

Photo posts get 39% more interaction than links, videos or text- based updates. Photos get 53% more likes, 104% more comments and 84% more click-throughs on links than text posts, according to Kissmetrics.

12) What’s the best way to use Facebook ads that target people who have visited your website?
a) Run a ‘Page Post Engagement’ ad
b) Run a ‘Clicks to Website’ ad
c) Run a ‘Website Conversions’ ad
Answer: C

In order to target people who have visited your website you must add a Facebook conversion tracking pixel to your website and then develop a custom audience that uses the data collected with it.

13) What is the ideal length for a Facebook post?
a) Less than 40 characters
b) 80 characters
c) Greater than 100 Characters
Answer: A


14) When creating a lookalike audience using Facebook’s Power Editor, which browser must be used?
a) Chrome
b) Safari
c) Firefox
d) Internet Explorer
Answer: A

Chrome is the only supported browser that works with Power Editor. While ads can be created in other browsers, when developing lookalike audiences through Power Editor you must use Chrome

15) Which of the following actions can’t be performed with Facebook Power Editor?
a) Target users by their name
b) Target users by their email ID
c) Target users by their phone number
Answer: A

In Facebook power editor, you can target users by their Unique Identification IDs (UIDs) but you can’t target them specifically by name.

16) What is a dark Facebook post?
A) A Facebook post that is unpublished on a page’s timeline, but can be used for advertising purposes.
B) A Facebook post generates a high volume of negative comments.
C) A Facebook post that receives less than 100 impressions.
Answer: A

A post that is unpublished on a page’s timeline, but can be used for advertising purposes. Through Facebook’s Power Editor tool, page administrators can create a post for the sole purpose of using it for an advertisement. This allows brands to test various types of posts without cluttering their timeline with the same topic.

17) When running a contest on Facebook, which of the following is not a legal means of entrance?
a. Like to Enter
b. Share on your/your friend’s Timeline to enter
c. Comment to Enter
Answer: B.

Facebook recently changed their promotion rules so that businesses can ask Fans to Like or Comment on a Post in order to be entered into a promotion. However, it is still illegal to ask Fans to Share a post as a means of entering.

18) The question: Where do you place a conversion tracking pixel?
a) Facebook Page
b) Initial landing page
c) Thank you page
Answer: C

Friday 29 May 2015

Most Important Questions You Need to Know for the Google AdWords Fundamentals Certification Exam



Accounts
Q: When setting up a Google AdWords Account, why should you choose your currency and time zone carefully?
A: These can not be edited once the account is set up.
Q: Which settings are specified at the Account level in AdWords?
A: Email address, password, and billing information.
Q: What happens to the rest of your Google products if you change your password for AdWords?
A: The new password will be required to log in to all other Google products.
Ads
Q: Your ad includes the phrase, “Your friend has a crush on you. See who!” and it gets disapproved. Why?
A: AdWords policy does not allow ads to simulate email inbox notifications or fake friend/crush requests.
Q: What is the formula for ad rank on the Search Network?
A: Maximum Cost Per Click X Quality Score.
Q: What is the best way to achieve the top position in paid search results?
A: Improve the Quality Score and raise the Cost Per Click.
Q: How should you check to see if your ads are still running on Google?
A: Use the Ad Preview and Diagnosis tool.   Tools -> Ad Preview and Diagnosis
Q: Why should you use the Ad Preview and Diagnosis tool to check if your ads are live and running on Google?
A: By searching for keywords that trigger your ad, you can rack up impressions without clicks, which may lower your Click-Through Rate, which may prevent your ad from appearing as often as it is eligible.
Q: Why should you identify special offers before building an AdWords campaign?
A: In order to create compelling text for your ad creatives.
Q: All other things equal, if your closest competitor’s bid is $0.25, how much will you pay to show your ad in a higher position?
A: $0.26
Q: What is the formula for ranking keyword-targeted ads on the Search Network?
A: Maximum Cost Per Click x Quality Score.
Q: What are some phrases that are not allowed, according to Google Ad Policies?
A: Call To Action phrases like “Click here,” or “See this site.”
Q: True or false. “Click here” can be used in an ad.
A: False. This phrase violates Google’s Ad Policies.
Q: How can you create effective ad text?
A: Best practices include using prices, promotions, and exclusive offers in your ads.
Ad Extensions
Q: How are +1s calculated for your ad and Google+ page when using the social extension on your ads?
A: +1s from your Google+ page show in the count that is visible on your ad.
Q: What can a location extension do?
A: Assist nearby customers in finding or calling your nearest location.
Q: With the sitelinks extension set at both the campaign and Ad Group level, which ones will be displayed?
A: The sitelinks at the Ad Group level will be displayed.
Ad Groups
Q: Why is it a bad idea to duplicate keywords in multiple Ad Groups?
A: Keywords in multiple ad groups compete against each other, and the keyword with the higher performance will trigger the ad in that Ad Group to run.
Q: What is the effect of including both keywords and placements in an Ad Group on the Display Network?
A: Your ads will be restricted to only specific sites that you choose and webpages where the content is relevant to the theme of the keywords
.
Q: Why is it important to group similar keywords together in an Ad Group?
A: To ensure that the ads remain relevant to those keywords.
Q: Why is it a good idea to create multiple Ad Groups?
A: You can break up keywords and ads and group them by related themes.
Q: What should Ad Groups be organized around?
A: Common themes.
Q: True or false. Placements can be controlled at the Ad Group level.
A: True.
Q: What impact can poor landing page quality have on an Ad Group?
A: Keywords in the Ad Group may be given a lower Quality Score.
Q: What should you use Ad Groups for?
A: To organize ads by common themes that you want to advertise on.
Bidding
Q: What is the maximum CPC?
A: The highest amount of money an advertiser is willing to pay for a click on their ad.
Q: What does Smart Pricing mean?
A: Google may automatically reduce your CPC bids on pages on the Display Network that are less likely to turn into an actionable business result.
Q: When is Cost Per Thousand Impressions (CPM) bidding not available?
A: If your campaign is opted in to the Search Network.
Q: What is the main goal of automatic Cost Per Click bidding?
A: To generate as many clicks as possible within the advertiser’s target budget.
Q: What is one effect using setting a daily budget lower than the recommended amount?
A: Ads will not show every time that a user searches for the keywords that could trigger the ad.
Q: What is important to keep in mind about manual Cost Per Click bidding?
A: The average profit derived from a paid click.
Q: Which bid methods are used for image ads on the Display Network?
A: CPM or CPC bids.
Q: When a CPM and CPC bid compete against each other, how does Google determine each ad’s position?
A: Google estimates how many clicks the ad might receive in 1000 impressions to get the comparison.
Q: What is Enhanced Cost Per Click?
A: ACPC bidding features to automatically bid more aggressively in auctions more likely to result in conversions. (More then 30%)
Campaigns
Q: What does a “Pending” Campaign in AdWords signify?
A: It is Inactive, but scheduled to begin at a date/time in the future.
Q: What is one main benefit of using Google AdWords?
A: Ads are displayed to users who search for your particular products or services.
Q: With a new campaign, what effect can the AdWords average daily budget have on achieving positive ROI?
A: It can keep costs and exposure limited until profitability is achieved.
Q: What does the Optimize ad rotation setting do?
A: It allows the AdWords system to show the better performing ad more often than lower performing ads.
Q: You have a new product line and want to allocate additional budge to promoting it. What’s the best way to do this?
A: Create a campaign with a separate daily budget to promote just the new product line.
Q: What can the Opportunities tab be used to do?
A: Find keyword, bid, and budget ideas to improve campaign performance.
Q: Why is it important to monitor ad campaign performance?
A: In order to determine if campaigns meet business marketing and conversion goals.
Q: What is one benefit of not using a predetermined budget for AdWords advertising, compared to radio, print, and TV advertising?
A: Online campaigns are highly measurable and may be able to generate an automatic positive ROI. As long as ROI remains positive, it can be strategic to capture all traffic without a predetermined budget.
Q: Which budget delivery method should you use to distribute ads evenly over the course of a day?
A: Standard.
Q: True or False. With the Accelerated delivery method of ads, ads are shown as frequently as possible until the daily budget is spent.
A: True.
Q: With an ad serving option set to Optimize, how will AdWords handle multiple variations of text ads in the same Ad Group?
A: AdWords will try to show the best performing ad more often than lower performing ads.
Click-Through Rate
Q: How does a low CTR on the Display Network affect your Search Network Quality Score?
A: It doesn’t. Your ad performance, including CTR, does not affect your rank for search ads. A low CTR on the Display Network does not affect your Search Network Quality Score.
Q: If you have a keyword with a low CTR, what can you expect?
A: A lower Quality Score on the Search Network.
Q: What is one way you can increase CTRs?
A: Add negative keywords to the ad group to reduce irrelevant impressions.
Conversions
Q: Why does a lower Cost Per Acquisition (CPA) not indicate a higher profit?
A: A lower CPA may be accompanied by lower sales volume, reducing overall profit.
Q: What can you expect if you raise your bids?
A: More conversions and a higher CPA, in general.
Q: What can you expect if you lower your bids?
A: Fewer conversions and a lower CPA, in general.
Display Network
Q: What effect does using managed placements have on your campaign?
A: Your ads will show on webpages, videos, games, RSS feeds, mobile sites, and apps that you have specifically selected.
Q: What does Smart Pricing mean?
A: Google may automatically reduce your CPC bids on pages on the Display Network that are less likely to turn into an actionable business result.
Q: What is the effect of including both keywords and placements in an Ad Group on the Display Network?
A: Your ads will be restricted to only specific sites that you choose and webpages where the content is relevant to the theme of the keywords.
Q: How does adding placements to an Ad Group affect its Quality Score for the Search Network?
A: Placements are used on the Display Network, so they do not affect Quality Score on the Search Network.
Q: Should you use plurals, misspellings, and other variants of words in Ad Groups in the Display Network?
A: Since the Display Network considers broad match only, plurals, misspellings, and other variants are unnecessary.
Q: Which bid methods are used for image ads on the Display Network?
A: CPM or CPC bids.
Q: By including keywords in an Ad Group, how does Google automatically determine where ads on the Display Network might show?
A: Automatic placements would be used to target sites by context whose content shares the same themes as the keywords in the Ad Group.
Q: How do Managed Placements work?
A: Advertisers can manually specify which websites their ads appear on throughout the Display Network.
Q: What is used to determine Quality Score on the Display Network?
A: The quality of the landing page.
Q: How can the Contextual Targeting Tool help you?
A: It can show you potential webpages where your ad can show up based on your keywords.

Keywords
Q: Why is it a bad idea to duplicate keywords in multiple Ad Groups?
A: Keywords in multiple ad groups compete against each other, and the keyword with the higher performance will trigger the ad in that Ad Group to run.
Q: From which AdWords tool can you get ideas for negative keyword and placement exclusions?
A: The placement performance report
.
Q: What is keyword contextual targeting?
A: It is when themes of keywords are matched by AdWords to relevant content on various websites that run Google ads.
Q: For a direct response campaign, which keywords should an advertise delete or consider not using at all?
A: Keywords that generate a lot of impressions with very few conversions.
Q: Under the new match type policies, if you use the exact match keyword [red shoe], will your ad appear for plurals and misspellings?
A: Yes. This is a new change in Google AdWords policies.
Q: Does the Display Network take into account match types like phrase and exact match?
A: No, the Display Network uses only broad match.
Q: Why is it important to group similar keywords together in an Ad Group?
A: To ensure that the ads remain relevant to those keywords.
Q: What can you use the Keyword Tool to do?
A: Find new keywords for advertising campaigns.
Q: If you have a keyword with a low CTR, what can you expect?
A: A lower Quality Score on the Search Network.
Q: True or False. Negative keywords can help you refine the targeting of your ads.
A: True.
Q: True or False. Negative keywords can increase the CTR of ads.
A: True.
Q: Even with an unlimited budget and a positive ROI, what can limit the amount of money you can invest in a campaign?
A: The amount of profitable traffic available for the keywords that your campaign is targeting.


Language
Q: How does the AdWords system decide which ad language to target?
A: Language of ads is determined by the language setting of the Google interface the client is using.
Q: If someone in Russia sets their language preference to English, will they see ads targeted to people in Russia? Will their ads be in Russian or in English?
A: They will see ads targeted to people located in Russia with the ads in English.
Q: What language setting should you use to target a Spanish speaker in the United States?
A: Spanish.
Q: True or False. In order to target Spanish speaking users with Spanish language ads in the United States, adjust the language targeting settings.
A: True.
Location
Q: Where can an advertiser change the location targeting of an ad?
A: Location targeting is set at the campaign level.
Q: What is a primary benefit of location targeting?
A: The ability to target combinations of countries, territories, and regions.
Q: True or False. Google can use the IP address of users to target ads based on location.
A: True.
My Client Center(MCC)
Q: What is one benefit of My Client Center?
A: A dashboard that provides summaries of different metrics for all of your clients’ accounts.
Q: What is the primary function of the My Client Center account?
A: An umbrella account for access to individual accounts with a single login.
Q: What is one way to limit a user’s access to only a specific number of accounts in the MCC?
A: Create a new MCC account linked to the original MCC account. Move the specified number of accounts into that MCC and grant the user access to the sub-MCC account.
Mobile Ads
Q: How can you get greater exposure on mobile devices?
A: Enable bid adjustments and bid higher on mobile devices.

Quality Score
Q: How does a low CTR on the Display Network affect your Search Network Quality Score?
A: It doesn’t. Your ad performance, including CTR, does not affect your rank for search ads. A low CTR on the Display Network does not affect your Search Network Quality Score.
Q: What is the formula for ad rank on the Search Network?
A: Maximum Cost Per Click X Quality Score.
Q: What are some recommendations for increasing Quality Score for a keyword?
A: Edit the ad associated with that keyword and direct users to a landing page that is very relevant.
Q: What happens when the Quality Score of a keyword is increased?
A: The ad may earn a higher average position.
Q: When are Quality Score and Ad Rank calculated?
A: Every time someone conducts a search where your ad is eligible to appear.
Q: What does a higher Quality Score typically lead to?
A: Lower costs and higher ad positions.
Q: How often is Quality Score evaluated?
A: Each time someone does a search that triggers your ad.
Q: What is used to determine Quality Score on the Display Network?
A: The quality of the landing page.
Q: How does a low CTR on the Display Network affect your Search Network Quality Score?
A: Ad performance on the Display Network does not affect rank for Search Ads or Search Network Quality Score.
Search Network
Q: What is the best bidding option for clients that want to spend the least amount of time setting and managing individual keyword bids?
A: Automatic Cost Per Click (CPC)
Use Automation
Q: What is the formula for ad rank on the Search Network?
A: Maximum Cost Per Click X Quality Score.
Q: How is advertising cost accrued on the Search Network:
A: Costs are accrued when someone clicks on an ad that is displayed on the Search Network.
Q: What is the formula for ranking keyword-targeted ads on the Search Network?
A: Maximum Cost Per Click x Quality Score.
Q: What effect do negative keywords have on Ad Groups in a Search Network campaign?
A: The ad will not show if the negative keyword appears in the user’s search query.
Q: What happens if a Search Network campaign consistently reaches its daily budget?
A: There will be missed potential ad impressions.
Q: True or False. You can pay for specific placement in top ad positions in the Search Network.
A: True.
Q: True or False: You can pay for specific placement in top positions in the natural search results.
A: False.
Q: How can Search Network marketing help you reach your advertising goals?
A: By acquiring potential qualified customers.
Q: What are the minimum requirements to run an ad on the Search Network?
A: Text ad, keyword list, and a default bid.
Q: How often does AdWords run an auction to determine which ads will be shown on the search results page?
A: An auction is run every time a users enters a search query.
Video Ads
Q: You want to pay when a user views your video ad through a cost-per-view advertising model. Which of Google’s services would be most appropriate?
A: True, View video formats would allow this model of payment through YouTube advertising.

Question: What is the formula for calculating cost per customer acquisition?
Answer: Total marketing budget for a specific period divided by the number of new customers for that same period.
Question: What is “cost per customer acquisition”?
Answer: The amount a company pays a customer to try their product
Question: How much a company pay for the given example: Ad displays 20 times, 2 users click the ad, cost per click is 5 cents.
Answer: 10 cents
Question: What is “cost per action”?
Answer: Same as pay per click

Question: What is an “impression”?
Answer: When your ad is displayed on a page online, not necessarily clicked on
Question: What is affiliate marketing?
Answer: When a 3rd party helps market your business, and in turn your pay them a commission based on sales as a result of their efforts
Question: How is the pricing model of a click determined?
Answer: Google sets the price worldwide
Question: How is the “open rate” important?
Answer: it lets the company know how many people bought a product
Question: What is a “value proposition”?
Answer: The pricing of the product
Question: Why would a company possibly want to spend more on PPC early on?
Answer: To drive traffic to their site and increase awareness
Question: What are the four P’s of marketing?
Answer: Product, promotion, procedures, procurement
Question: What is the purpose of a traditional press release?
Answer: It target markets to internet users
Question: What is Actual CPC?
Answer: Actual CPC = (AdRank to beat/QS) + $0.01